Overview
You have 30 days from the purchase date to request a refund or store credit. The book must be unread, undamaged, and in its original condition and packaging.
Eligibility for Return
To qualify for a return, your book must:
- Be unused, with no markings, folds, or damage
- Be in original wrapping or packaging
- Not be a personalized or signed copy unless an error was ours
- Non‑Returnable Items
- The following are not eligible for return or refund:
- Books marked final sale, signed, or autographed
- Promotional bundles or gift cards
- Items that arrive in poor condition due to use or shipping (unless damaged before reaching you)
How to Request a Return
Use our Contact page, and include your order number and desired resolution (refund or store credit).
Return shipping is the customer’s responsibility. Please ship via a trackable method. We recommend insurance for higher-value items.
Refund Processing
Once we receive and inspect your return, we’ll notify you by email. If approved, refunds are made via the original payment method, or store credit is issued. Please allow 3–5 business days for processing after we receive the item.
Missing or Delayed Refunds
If you’ve not received your refund after the processing window:
- Check with your bank or credit card issuer
- If still unresolved, use our Contact page to let us know
Exchanges & Credits
We don’t offer direct book exchanges. However, if a return is approved, you can request a store credit to order another book at a later time.
Gift Purchases
If the item was gift-shipped directly to you, you’ll receive a gift credit for the purchase amount. If it was sent to the purchaser first, refunds go back to them; you may receive a gift credit instead.
Shipping & Restocking Fees
Return shipping costs are non-refundable and are the customer’s responsibility. If the item is not in resalable condition, a restocking fee may apply (deducted from your refund amount).
Summary
- 30 days to return
- Books must be unused, original, resalable
- Shipping is on the customer
- Refund processing in 3–5 business days
- No exchanges; only store credit
- Gifts follow the purchase route for refunds
- We want to help! Contact us.