Privacy Policy for CarolynMartinPoet.com
Last updated: August 2025
Introduction
Welcome to CarolynMartinPoet.com (the “Site”), operated by Carolyn Martin (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit or make a purchase via our WooCommerce-powered shop.
Information We Collect
- Account & Profile Information
When you register or check out, we collect your name, email address, billing & shipping address, phone number, and any other details you provide. - Order & Purchase Data
We record details of your orders (products purchased, date, transaction ID) to process fulfillment, handle returns, and offer support. Payment methods are processed through third-party gateways (e.g., PayPal, Stripe); we do not store your full payment card details. - Support Requests
If you submit questions or tickets (via our contact form or support email), we retain the information you provide so we can assist you. - Comments & Reviews
If you leave comments or reviews on blog posts or products, we collect your comment text, name, email address, and your IP address/browser user agent to help detect spam. - Cookies & Tracking
We use cookies to remember your preferences, keep you logged in, and improve site performance. We also employ Google Analytics (or similar) for anonymous insights into site usage—no personally identifiable information is stored. - Embedded Content
Pages may feature embedded media (e.g., YouTube videos, Twitter feeds, Facebook plugins). These services may collect information about your interaction if you choose to play or interact with the embedded content; that data collection is governed by the third party’s own policy.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Authenticate and secure your account
- Communicate updates about your orders, the Site, or policy changes
- Provide customer support and respond to inquiries
- Improve and personalize your shopping and browsing experience
- Prevent fraud and maintain site security
- Analyze trends and usage to optimize our offerings
WooCommerce Shop & Payment Gateways
Our shop is powered by WooCommerce. When you place an order:
- Your billing and shipping details are stored to process and ship your order.
- Payment details are handled securely by our chosen gateway; we only retain transaction records (amount, date, gateway reference) for our records.
- WooCommerce may set cookies (e.g., cart contents, user sessions) to facilitate checkout.
Cookies & Opt-Out
You can control or disable cookies via your browser settings. Some features (like keeping you logged in or remembering your cart) may not function if cookies are disabled. To opt out of Google Analytics tracking, please visit https://tools.google.com/dlpage/gaoptout.
Data Retention
We retain:
- Account/profile data for as long as your account exists.
- Order and transaction records for at least seven years (for tax and accounting purposes).
- Support tickets and comments until you request deletion.
Security Measures
We employ HTTPS/SSL to encrypt all data in transit. Access to your personal information is restricted to those team members who need it to perform their job functions. In the unlikely event of a data breach, we will notify you and take steps to secure your account.
Your Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data
- Correct or update your data
- Request deletion of your data (with exceptions for legal or tax retention requirements)
- Object to or restrict our use of your data
- Withdraw consent at any time
To exercise any of these rights, please use our Contact page.
Third-Party Services & Sharing
We do not sell your personal information. We share limited data only with:
- WooCommerce & Hosting Providers (for order processing and site operations)
- Payment Gateways (for payment authorization and settlement)
- Analytics & Marketing Services (for anonymous usage statistics, if consented)
- Legal Authorities, if required by law or to protect our rights
Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such data, please contact us for removal.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will publish any revisions here and indicate the date of the latest update.
Contact Us
If you have questions or concerns about this Privacy Policy, please use our Contact page.
Thank you for visiting https://carolynmartinpoet.com. Your trust is important to us.